Quick answer
Yes, landlords in England can usually change letting agents during a tenancy. The tenancy agreement stays with you and the tenant; you’re ending (or not renewing) the agency agreement. Check notice periods and exit fees, line up the new agent, then hand over keys, certificates and deposit details.
Steps
- 1
Read your agency agreement
Find notice period, early-exit fees, and any “tenant remains / renewal fee” clauses. Your contract with the agent is separate from the tenancy.
- 2
Line up the next option first
Agree what the new agent will do (tenant-find only, rent collection, fully managed) and that they’ll take over an existing tenancy if needed. Get fees in writing.
- 3
Give notice in writing
Serve notice as your contract requires. Keep a paper trail. Ask for written confirmation of the end date and what they’ll return (keys, docs, funds).
- 4
Handover + tell the tenant
Transfer gas/EPC/EICR, tenancy agreement, deposit scheme details, inventory and contractor list. Tell the tenant who to pay, who handles repairs, and from when — calmly and in writing.
People also ask
Can I change letting agent mid-tenancy?
Usually yes. Switching agents does not end the tenancy. You’re changing who manages the property for you. Follow your agency contract’s notice rules.
Will my tenant have to move out?
No. Their tenancy continues. What changes is who they contact for repairs and where rent is paid — explain that clearly before the handover date.
What about the deposit?
The deposit must stay protected in an approved scheme. Confirm how it transfers (or stays protected) and that prescribed information stays correct. Don’t leave a gap.
What if my agent charges an exit fee?
It depends on the terms you signed. Compare any exit cost against ongoing percentage fees and service quality. If the contract is unclear, get advice before you serve notice.